New Jersey Natural Gas received the highest numerical score in the Eastern U.S. in the proprietary J.D. Power and Associates 2009-2012 Gas Utility Residential (among large utilities) and 2011-2013 Business Customer Satisfaction StudiesSM. Studies based on 63,584 (Residential Study) and 10,156 (Business Study) online interviews with respondents in the Eastern U.S. (CT, DC, MD, MA, NH, NJ, NY, PA, RI, VA). Proprietary study results are based on experiences and perceptions of business customers surveyed May 2012–August 2012 and October 2012–January 2013 and residential customers surveyed September 2011-July 2012. Your experiences may vary. Visit jdpower.com.