It's easy. Just register in My Account. You will need your NJNG account number to register for the first time. If you are already registered with My Account, simply login by entering your user name and password.
Once you are in My Account, your personal account summary will appear. Click on the "Billing and Payment Options" link and follow the instructions.
You will no longer receive paper bills once you receive an e-mail confirming your E-Bill registration.
Please note: After enrolling in E-Bill, you should receive a monthly e-mail that is timed to your billing cycle. If you do not receive your E-Bill, it may have been blocked by your spam filter. So, please immediately contact NJNG at 800-221-0051 to avoid receiving a disconnect notice for non-payment. Disconnect notices are required to be sent by e-mail and paper.
E-Bill is a free service offered to NJNG customers. And you save on postage by registering your checking or savings account with E-Bill.
Please note: To pay your bills and avoid payment fees simply click on the "Pay E-Bill" link.
To update your e-mail address, login to My Account, click on My Profile at the left navigation bar then select Update E-Mail Address.
Please note: NJNG requires your current e-mail address to ensure successful delivery of E-Bill.
You can pay your E-Bill online at My Account by clicking on the "Pay E-Bill" link. The bill amount will be deducted from the checking or savings account of your choice at no fee.
Payments may still be made without signing into E-Bill via credit card, checking account or savings account. For these payments, login to My Account and click on the "Pay Bill" link. Fee applies.
You will receive a confirmation number once your payment has been completed.
Express Pay Online enables you to electronically pay your current NJNG bill by check via a secure Internet connection. To use this service, click “Pay by Check” and enter the requested information. You will need your NJNG account number, the name as it appears on your NJNG bill and your banking information. Payments will be credited to your NJNG account within two business days.
No, you can pay any amount higher than the $5 minimum.
You can visit My Account to check what date your meter is scheduled to be read.
Not immediately. Regular on-cycle bills will be processed and mailed to you on your next scheduled billing date. For corrected bills, the account will be adjusted and the revised bill will be mailed to you within two business days.
If we didn’t use your meter read, one of the following conditions occurred:
-- The meter read was submitted too early. Please refer to your meter read schedule.
-- The meter read was submitted too late and your account already went to billing.
-- It was an inaccurate meter read.
-- NJNG read your meter after you submitted your meter read and an NJNG meter read supersedes a customer read.
My Account is a free, online account information service for NJNG customers. You can view the latest information on your account, including:
-- current balance,
-- billing and usage history,
-- date last payment was received,
-- date next bill is due,
-- mailing address and phone number and
-- meter information and next scheduled meter read.
You can also request a copy of a bill, submit your meter read, schedule a turn off or seasonal turn on or make a Deferred Payment Agreement in My Account.
Getting started is easy! All you need is a recent copy of your NJNG bill. The registration page will prompt you to enter your account name and account number (exactly as they appear on your bill) as well as provide a password and the answers to three security questions for security measures.
Please note: If you have multiple accounts, you can register each account using the same user name and password.
Click here to register.
For more information on selecting and changing a password, visit Help.
Login to My Account and click on My Profile to update your information.
A DPA is a payment arrangement that allows you to pay off your total balance in monthly increments.