Annually, NJNG reviews all General Service Small (GSS) commercial customers' accounts to determine if their usage is greater than 5,000 therms annually. If the customer’s usage is greater than 5,000 therms annually, the account is assigned to the General Service Large (GSL) service rate classification. In conjunction with this annual review, all customers who are under the GSL service classification, or are being moved to that classification, have their Highest Monthly Average Daily (HMAD) level calculated and/or reviewed. The HMAD represents the highest usage a customer could have in one day, and it is determined by using the highest usage between two actual meter reads.
Cold Weather Affecting Your Bills?
This year is off to a cold start. In fact, the weather has been 28 percent colder during the first three months of 2013 than it was during the same period last year. Not only can that have an impact on your home’s comfort, but it also can affect your bottom line.
If spring finds you having difficulty paying your bill due to the colder weather, you can set up a deferred payment agreement now at My Account. Registration is required if you are not already a registered user. Or, if you prefer, you can call Customer Services at 800-221-0051 (press 3, 8), and one of our representatives can further assist you. Please have your account number ready.
GSL commercial customers who use more than 5,000 therms annually are billed under the monthly Basic Gas Supply Service (BGSS) pricing. The monthly BGSS price is based on the New York Mercantile Exchange (NYMEX) monthly market settlement price. This applies to commercial customers who have not chosen a third-party supplier. The price for the natural gas commodity is passed on directly to customers with no profit included for NJNG.