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My Home :: Billing and Pricing Information

My Home

Billing and Pricing Information


October’s weather was 24 percent warmer than last year, and ten percent warmer than normal. Right now your bills should reflect both our recent price decrease and the higher temperatures. But don’t let the outdoor thermometer fool you. Most weather analysts, like those at The Old Farmer’s Almanac, are predicting harsh winter weather for the northeast this year. They warn us to be prepared for weather that is colder than normal, with above-average snowfall.

In addition to ensuring everyone has the proper winter gear to keep them warm and dry, there are things you can do at home to help save energy and money!

Here are a few tips to get you started: 

  • Turn down the heat at night or when you’re out of the house. You can save as much as 15 percent in energy costs by turning your thermostat down 10 degrees.   
  • Make sure your furnace filter is clean. A dirty filter will slow down airflow that, in turn, will make the system work harder and waste energy.
  • ENERGY STAR® estimates, in typical houses, about 20 percent of the air that moves through the duct system is lost due to leaks, holes and poorly connected ductwork. This may result in an inefficient HVAC system, high utility bills and difficulty keeping your house comfortable – no matter what temperature the thermostat is set. Check out The SAVEGREEN Project®, NJNG’s energy-efficiency program, to learn how a Home Energy Analysis can help you identify and fix those energy losses. You may even qualify to have it done at no cost.


You may also be eligible for energy assistance or home energy improvement programs that are available to help qualified households better manage their energy costs. The programs are implemented through state-designated agencies throughout New Jersey and each may have different eligibility criteria. A list of Federal, state and NJNG-sponsored energy assistance and home energy improvement programs can be found on our Payment Assistance page.

If you have additional questions regarding assistance, you can e-mail us at  

Components of Your Bill 

NJNG residential customers receive a monthly bill that includes the cost of the natural gas used, referred to as basic gas supply service, the delivery of the natural gas and a customer charge. You will receive an actual bill any month your meter is read and a calculated bill any month your meter is not read. All calculated bills are based on the past usage history of your account. If you move into a recently built house or apartment with no usage history, we estimate the bill based upon the number and size of your appliances.

Basic Gas Supply Service (BGSS)
This is the cost of the natural gas used by residential customers. NJNG’s purchase price is directly passed on to our customers; NJNG does not make a profit on the sale of natural gas. For residential customers considering a third-party supplier, this price represents the "price to compare."

Delivery Charge (DEL)
This fee is for the delivery of natural gas and the maintenance of the distribution system. It also includes approved price adjustments related to balancing natural gas deliveries with consumption, normalizing weather variances and funding societal benefits programs, such as environmental improvements and New Jersey's Clean Energy Program.

Customer Charge
This fee covers a portion of the costs to connect and maintain an account on NJNG’s system, such as the service line to your home, the meter, meter reading and billing. 

Approved Prices
All prices are regulated and approved by the New Jersey Board of Public Utilities.

Residential Prices

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