Cold Weather Affecting Your Bills?
This year is off to a cold start. In fact, the weather was 24 percent colder during the first four months of 2013 than it was during the same period last year. Not only can that have an impact on your home’s comfort, but it also can affect your bottom line.
If you are having difficulty paying your bill due to the colder weather, you can set up a deferred payment agreement now at My Account. Registration is required if you are not already a registered user. Or, if you prefer, you can call Customer Services at 800-221-0051 (press 3, 8), and one of our representatives can further assist you. Please have your account number ready.
COMPONENTS OF YOUR BILL
NJNG residential customers receive a monthly bill that includes the cost of the natural gas used, referred to as basic gas supply service, the delivery of the natural gas and a customer charge. You will receive an actual bill any month your meter is read and a calculated bill any month your meter is not read. All calculated bills are based on the past usage history of your account. If you move into a recently built house or apartment with no usage history, we estimate the bill based upon the number and size of your appliances.
Basic Gas Supply Service (BGSS)
This is the cost of the natural gas used by residential customers. NJNG’s purchase price is directly passed on to our customers; NJNG does not make a profit on the sale of natural gas. For residential customers considering a third-party supplier, this price represents the "price to compare."
Delivery Charge (DEL)
This fee is for the delivery of natural gas and the maintenance of the distribution system. It also includes approved price adjustments related to balancing natural gas deliveries with consumption, normalizing weather variances and funding societal benefits programs, such as environmental improvements and New Jersey's Clean Energy Program.
This fee covers a portion of the costs to connect and maintain an account on NJNG’s system, such as the service line to your home, the meter, meter reading and billing.
All prices are regulated and approved by the New Jersey Board of Public Utilities.