Struggling to Pay Your NJNG Bill? Help is Available

Our team is here to assist you. Watch our video to learn more.

At NJNG, we know at times our customers may experience financial hardship. Whether it’s a temporary situation, an unexpected circumstance or perhaps you’re on a limited income, you have options – and we can help! Check the chart below to learn about energy assistance programs to help pay your bills.

In addition to the resources below, we encourage you to visit your county’s information hub –Monmouth County, Ocean County or Morris County.

NJNG also is providing customers with flexible payment options.

The energy assistance programs below are implemented through state-designated Community Action Partnership (CAP) agencies. Submit an application at an agency near you here, or call the NJ Infoline at 2-1-1. (En español, aquí.)

Program	Details	Eligibility/More Information
Gift of Warmth (GOW)	A one-time grant up to $500. GOW helps households experiencing temporary or unanticipated financial hardship reconnect or continue their natural gas service.	Click here to start your application or call 800-221-0051 and say “energy assistance” at the prompt.
Comfort Partners	Comfort Partners is a free home energy improvement and education program for qualified low-income households. In partnership with NJNG, certified contractors will install free energy-saving measures in your home to help lower energy bills.	Comfort Partners is available to any N.J. household with significant energy use, with household income at or below specific limits. Click here for more information, eligibility requirements and to apply.
Low Income Home Energy Assistance Program (LIHEAP)	LIHEAP delivers short-term aid to help eligible low-income households pay energy bills. And it helps restore service in the event of a shutoff.	The applicant household must be responsible for home heating or cooling costs, either directly or included in the rent. Household income must fall at or below specific limits. Eligibility requirements Download and print application
Emergency LIHEAP	Available March 15 to June 30; eligible households can receive up to $700.	Click here to apply online for the Emergency LIHEAP program. Or, call NJNG at 800-221-0051 and say “energy assistance” at the prompt to speak to a customer service representative.
Universal Service Fund (USF)	USF helps make energy bills more affordable for eligible low-income households, with monthly credits directly to your NJNG bill.	Household income must fall at or below specific limits. The household must spend more than 3% of total income for electric service or more than 3% of total income for natural gas service. If you heat your home with electricity, you must spend more than 6% of your household income on electric service. Learn more Download and print application
Payment Assistance for Gas and Electric (PAGE)	One-time grant toward both natural gas and electricity bills within a 12-month period. PAGE helps low- to moderate-income households pay their energy bills.	Eligibility requirements Download and print application Dowlonad and print application (Spanish) Apply online
New Jersey Lifeline Credit Program	An annual combined credit of $112.50 for both natural gas and electricity bills.	NJ resident Age 65 or older or between ages 18 and 64 and receiving Social Security Disability benefits Learn more and eligibility requirements Apply online
NJ SHARES	One-time total grant of up to $700 for those who do not qualify for other assistance programs and have a history of good faith payments with their utility companies.	Learn more Apply online Download and print application
Helpful Notification Services (Third-party notification)	This program allows you to designate a third party (friend, relative or social service agency) to receive a duplicate copy of any discontinuance notice for nonpayment of your bill. This third party is under no obligation to pay.	Activate this notification by calling NJNG at 800-221-0051 and say “energy assistance” at the prompt to speak to a customer service representative.