Payment Assistance Programs
Hello and welcome to the NJNG Energy Assistance information page! Our team is committed to assisting you with your energy needs.
Whether you are faced with temporary or unexpected circumstances or on a limited income, you have options. NJNG also offers no-interest, flexible payment arrangements to help you catch up on your energy bills.
Check your mailbox. You may have recently received a letter from the New Jersey Department of Community Affairs (DCA), stating you may qualify for relief of your overdue balance.
With the grace period for paying overdue utility bills expiring at the end of December, DCA recommends you apply for aid now.
If you received a letter, you can use your cellphone to scan a QR code and you’ll be taken to a state website to apply for utility relief. The deadline to apply for this latest relief effort has been extended until December 15, 2021 (from the original November 4 date indicated in the DCA letter). Alternately, you can apply here.
2022 Income Guidelines
Household Size
1
2
3
4
Maximum Income Limits
$66,968
$87,575
$108,180
$128,786
ENERGY ASSISTANCE PROGRAMS
- It provides a grant applied directly to your utility bill to help pay for heating costs and medically necessary cooling expenses.
- The LIHEAP application is also used to apply for the Universal Service Fund program.
Customers with household income at or below 60% of the State Median Income may apply.
- You can self-screen to determine your LIHEAP eligibility here.
- Apply online, via email or through a CAP agency near you.
- Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $3,348
2 = $4,379
3 = $5,409
4 = $6,439
5 = $7,470
6 = $8,500
Emergency assistance funds are available March 15 to June 30; eligible households can receive up to a $700 credit applied directly to their energy bills.
From March 15 to June 30, call NJNG at 800-221-0051 and say “energy assistance” at the prompt to speak with a customer service representative.
USF provides a monthly credit directly to your NJNG bill.
For a two-year period beginning October 1, 2021, all USF participants may qualify for the N.J. Fresh Start program, which forgives past-due balances and helps bring your NJNG and electric utility accounts in good standing.
Household income must fall at or below 400% of the Federal Poverty Level.
The USF helps cover energy costs over 2% or 4% of your income (depending on heat source) up to $2,160 per year.
- Learn more
- You can self-screen to determine your USF eligibility here.
- Apply online, via email or through a CAP agency near you.
- Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $4,293
2 = $5,807
3 = $7,320
4 = $8,833
5 = $10,347
6 = $11,860
Lifeline provides a combined annual $225 grant for natural gas and electricity costs to seniors and individuals with disabilities.
The program is administered by the Department of Human Services.
Eligible customers must be a N.J. resident, age 65 or older or between ages 18 and 64 and receiving Social Security Disability benefits
Income limits are set at less than $28,769 for a single person or at $35,270 if married.
This program is a state-funded utility assistance program that helps low- to moderate-income families in New Jersey pay their utility bills.
A PAGE grant can reduce balances, help restore service, pay for security deposits or reconnection fees.
N.J. households with income between $0 and the state’s median income may be eligible.
- Eligibility requirements
- Download and print application
- Download and print application (Spanish)
- Apply online
Income Eligibility by Household Size
(Annual Pre-Tax Maximum Limits)
1 = $66,968
2 = $87,575
3 = $108,180
4 = $128,786
5 = $149,392
6 = $169,998
Essential funding is now available from the Monmouth County Emergency Rental Assistance Program through New Jersey SHARES to help eligible customers pay up to 12 months of your outstanding NJNG bills, and bring your account current.
Click here for more information and where to apply.
This is a one-time total grant of up to $700 for those who do not qualify for other assistance programs and have a history of good faith payments with their natural gas and electric utility companies.
Income Eligibility by Household Size
(Monthly Pre-Tax Limits)
1 = $3,349 - $4,293
2 = $4,380 - $5,807
3 = $5,410 - $7,320
4 = $6,440 - $8,833
5 = $7,471 - $10,347
6 = $8,501 - $11,860
NJNG's GOW fund provides a one-time grant of up to $500 to help households experiencing temporary or unanticipated financial hardship reconnect or continue their natural gas service.
Start your application today; click here to apply
Call 800-221-0051 and say "energy assistance" at the prompt.
WEATHERIZATION PROGRAMS (Improving Energy Efficiency)
This is a free home energy improvement and education program for qualified low-income households.
In partnership with NJNG, certified contractors will install free energy-saving measures in your home to help lower energy bills.
Comfort Partners is available to any N.J. household with significant energy use, with household income at or below specific limits.
Click here for more information, eligibility requirements and to apply.
The program assists eligible elderly, handicapped and low-income individuals in weatherizing their homes, improving their heating system efficiency and helping them save energy.