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Move Service

If you are moving and need to turn on natural gas service at your new home or business, please notify Customer Services at 800-221-0051 at least 10 business days prior to your requested date.

We want to help make your move run smoothly, and will read the natural gas meter at the address you are moving from to close that account. Please note:

  • If the natural gas meter is inside your home, we will need access to the meter to get a final reading so that we may issue you an accurate final bill. 
  • We’ll then read the natural gas meter at your new address and open a new account. 
  • If service has been turned off, we will need access to your natural gas meter(s) and all natural gas appliances.
  • For safety measures, a trained NJNG employee must enter your new home or business and light all natural gas appliances.
  • There must be someone 18 years or older present. 
  • MAKE SURE THE WATER AND ELECTRIC ARE ON AT YOUR NEW ADDRESS BEFORE SCHEDULING AN APPOINTMENT WITH NJNG.

Charges
A $15 "account opening" charge will appear on your first bill after the natural gas service is turned on at your new address. We may request a security deposit if satisfactory credit hasn’t been established. During each month that your service is on, you’ll receive a bill that includes a minimal customer charge for service-related costs, such as bill processing and customer service, even if no actual natural gas is used.

 
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