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:: Privacy Statement

Privacy Statement

General Statement

This statement was created in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site, www.njng.com. New Jersey Natural Gas reserves the right to change this policy at any time.

Information Collected

Personal Information
The personal information you provide us enables you to access various community and customer account services offered on our Web site. We may use this information to contact you to respond to an inquiry that you may send us. We may also use this information to keep you informed about new products and services, updates and announcements. You may opt-out of receiving this information.

Some of the customer account services we offer on our Web site may require transferring you to Web sites operated by third parties. We hire third-party vendors to provide specialized services such as customer support, e-mail message deployment and special products or services that you have requested. These companies are only allowed to use the information in order to help us fulfill our services to you. We do not provide your information to these companies for their own, permanent use.

General Information
Our Web servers automatically collect limited information about your computer's connection to the Internet, including your Internet provider (IP) address, when you visit our sites. Your IP address does not identify you personally. We use your IP address to help diagnose problems with our server, and to administer our Web site. We use this information to deliver our Web pages to you upon request, to tailor our site to the interests of our visitors and to measure traffic within our site.

Surveys/Polls
Our online surveys and polls may ask for contact information (like your e-mail address). We may use contact data from our surveys and polls to send information about our company. The contact information is also used to contact you when necessary. You may opt-out of receiving future mailings.

Links to Other Sites
This site contains a link to our parent company's Web site, njresources.com, and to njliving.com, sponsored by New Jersey Resources. Please check the privacy policy statement on those sites to see how personal information is utilized.

This site also contains links to third-party Web sites. Third-party sites that we have contracted with have agreed to maintain confidentiality of your personal information and to use it only for the purpose of helping us serve you. Links to other sites are provided for your convenience and information. These sites are not controlled by New Jersey Natural Gas and therefore are not subject to this policy. You should check the privacy policies of these individual sites to see how proprietors of those sites will utilize personal information.

Public Forums
This site makes chat rooms, forums, message boards and/or news groups available to its visitors. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose personal information.

Security
No security system is impenetrable. However, we use state-of-the-art security measures to protect information that we have collected from you at our site.

My Account Information, which provides customer services that involve transactions and requests initiated by you, uses secure areas protected by firewall technology and data encryption.

Please refer to our Help section for information on registration and passwords.

Choice/Opt-Out  
Our site provides visitors the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. A visitor has the option to remove their information from our database to discontinue receiving communications. This can be done by sending an e-mail to sitesupport@njng.com and telling us that you do not want to receive such communications from our company.

Correct/Update
A visitor has the option to change and modify information previously provided by sending an e-mail to sitesupport@njng.com and requesting the changes.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, you can contact:

Web Site Administrator
New Jersey Natural Gas
1415 Wyckoff Road
Wall, NJ 07719
sitesupport@njng.com

 
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