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My Business :: Energy Suppliers :: FAQs

My Business

Energy Suppliers

FAQs

  • What transportation billing options does New Jersey Natural Gas provide?

    • -- Utility consolidated billing
      -- Dual billing
      -- Supplier consolidated billing

  • What pipeline does New Jersey Natural Gas accept gas on?

    • Texas Eastern.
  • How can a natural gas supplier nominate gas for their customer pool?

    • An eligible supplier can access our Electronic Bulletin Board (EBB) to nominate natural gas, access information on the current status of your nominations and confirm deliveries. A supplier must sign into the EBB using a previously supplied user/ID and password.

      Click here to access the EBB.

  • Where can I find NJNG historical pricing information?

    • Click here for 12 months of NJNG historical pricing information.
  • Where can I get a copy of the New Jersey Natural Gas tariff?

  • How do suppliers nominate gas for the various commercial service classifications?

    • It depends on the service classification.

      A supplier is responsible for managing the customer's natural gas usage and nominating an appropriate amount of natural gas for customers under Firm Transportation (FT) and Interruptible Service (IS) transport classifications. The supplier is also cashed out on a monthly basis on their aggregate FT and IS pool. Both these service classifications are designed for larger volume commercial and industrial customers. Automatic meter reading (AMR) devices are required on FT and IS meters.

      Under General Service Large (GSL) transport service, New Jersey Natural Gas (NJNG) supplies both transportation and balancing service. On a monthly basis, NJNG provides daily required nominations for a supplier’s aggregate pool of customers using its balancing service. Daily required nominations are provided for GSL as well as General Service Small (GSS) and Residential Service (RS) transport accounts.

  • What service classifications of customers require automatic meter reading devices installed on their natural gas meter?

    • Both the Firm Transportation (FT) and Interruptible Service (IS) classifications require automatic meter reading devices. These service classifications are designed for larger volume commercial or industrial customers.
  • What can the General Service Small (GSS)- transport service classification be used for?

    • Any commercial customer that uses less than 5,000 therms annually is eligible for this transportation service classification. 
  • New Jersey Natural Gas requires service agreements for Interruptible Service (IS)transportation. Where can I get more information?

  • How can a natural gas supplier obtain customer usage history?

    • The customer's account number is a required field to obtain a customer's usage history.

      EDI suppliers must request usage history through EDI according to EDI protocols. 

      A non-EDI supplier can obtain customer usage history through our Electronic Bulletin Board using a previously supplied user/ID and password. 

  • Does NJNG require eligible natural gas suppliers to utilize Electronic Data Interchange (EDI) protocols to conduct business?

    • No. In addition to supporting EDI, NJNG also offers account maintenance through a non-EDI electronic process. Contact NaturalSolutions@njng.com for more information.    
  • What gas transportation service classifications of customers can a gas supplier enroll electronically (EDI and non-EDI)?

    • Residential Service (RS)
      General Service Small (GSS)
      General Service Large (GSL)

      EDI supplier submits SCR, RT and CTB in one file according to EDI protocols
      Non-EDI suppliers submit files to NaturalSolutions@njng.com.

      Firm Transportation (FT) and
      Interruptible Service (IS)

      FT and IS accounts can only be enrolled by submitting a separate file to NaturalSolutions@njng.com.

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