Payment Assistance Programs
We provide bill payment assistance to meet your needs. Scroll down to view a list of energy assistance programs and resources.
In times of need, we're here to help.
Sometimes circumstances make it difficult to pay your energy bills. Whether you are faced with temporary or unexpected financial hardship or on a limited income, there are a variety of grants available to help pay your energy bills. NJNG also offers no-interest, flexible payment arrangements to help bring your NJNG account current.
Income guidelines are higher than you might expect. For example, a family of four with a household income of up to $141,384 may qualify. Scroll down to view the income guidelines table and to view individual program information.
Contact us at 800-221-0051 (say “energy assistance” at the prompt) or energyassist@njng.com to learn more about programs, eligibility and how to apply.
Energy Assistance Days are Coming to a Community Near You
Did you know a family of four with a household income of $141,384 could be eligible for energy assistance?
NJNG customers are encouraged to attend one of our 25 upcoming Energy Assistance Day events this September and October in Monmouth, Ocean and Morris counties. Representatives from NJNG and state-designated agencies will guide you through the eligibility and application process for energy assistance programs that can help pay your energy bills. Plus, ask about payment arrangements to help get caught up on your natural gas bills. To view the events, click below.Please bring:
- Social Security cards
- Income verification for all household members 18 years and older
- Government-issued ID for applicant
- Deed or lease
- Recent natural gas and electricity bills
- Recertification forms (if applicable)
September
Red Bank
Monday, September 9
9 a.m. to 4 p.m.
Lunch Break
121 Drs James Parker Blvd.
Keansburg NEW
Thursday, September 12
10 a.m. to 5 p.m.
Saint Mark’s Episcopal Church — Parish Hall
13 Kennedy Way
Freehold
Friday, September 20
10 a.m. to 5 p.m.
YMCA
470 East Freehold Rd.
Union Beach
Thursday, September 26
10 a.m. to 5 p.m.
Municipal Building
650 Poole Ave.
Lakewood
Friday, September 6
10 a.m. to 5 p.m.
Ocean County Library
301 Lexington Ave.
Toms River
Friday, September 13
10 a.m. to 5 p.m.
Saint Luke’s Catholic Church
1674 Old Freehold Rd.
Long Beach Island
Tuesday, September 17
10 a.m. to 4:30 p.m.
Saint Francis Community Center
4700 Long Beach Blvd.
Jackson
Wednesday, September 18
9 a.m. to 4 p.m.
Jackson Township Senior Center
45 Don Connor Blvd.
Brick
Friday, September 27
10 a.m. to 5 p.m.
Church of the Visitation
755 Mantoloking Rd.
Toms River
Saturday, September 28
10 a.m. to 2 p.m.
Church of Grace and Peace
1563 Old Freehold Rd.
Parsippany-Troy Hills
Wednesday, September 11
10 a.m. to 4 p.m.
Parsippany Senior Community Center
1130 Knoll Rd.
Mine Hill NEW
Wednesday, September 25
10 a.m. to 4 p.m.
Mine Hill Community Center
12 Baker St.
October
Neptune
Tuesday, October 1
10 a.m. to 5 p.m.
Neptune Senior Center
1607 Corlies Ave.
Long Branch
Tuesday, October 15
10 a.m. to 5 p.m.
Saint James’ Episcopal Church
300 Broadway
Belmar
Friday, October 18
10 a.m. to 5 p.m.
First Baptist Church
410 9th Ave.
Howell
Thursday, October 24
10 a.m. to 5 p.m.
Municipal Building
4567 Route 9 North
Asbury Park
Monday, October 28
9:30 a.m. to 6 p.m.
The Salvation Army
605 Asbury Ave.
Keansburg NEW
Wednesday, October 30
9 a.m. to 5 p.m.
Keansburg Fire Company #1
13 Manning Place
Bayville
Friday, October 4
10 a.m. to 5 p.m.
Saint Barnabas Church – Fr. Brennan Hall
33 Woodland Rd.
Little Egg Harbor
Monday, October 7
10 a.m. to 5 p.m.
Little Egg Harbor Community Center
319 West Cala Breeze Way
Barnegat NEW
Friday, October 11
10 a.m. to 4 p.m.
Ocean Township Community Center
239 11th St.
Toms River
Wednesday, October 16
10 a.m. to 3 p.m.
JBJ Soul Kitchen
1769 Hooper Ave.
Bayville
Monday, October 21
10 a.m. to 5 p.m.
Berkeley Township Recreation Center
630 Atlantic City Blvd.
Dover NEW
Wednesday, October 9
10 a.m. to 3 p.m.
Hope House – Catholic Family & Community Services
101-103 Bassett Highway
Victory Gardens NEW
Wednesday, October 23
10 a.m. to 5 p.m.
Municipal Building
337 S. Salem St.
2024 Income Guidelines
Household Size
1
2
3
4
Maximum Income Limits
$73,518
$96,140
$118,762
$141,384
ENERGY ASSISTANCE PROGRAMS
LIHEAP is a federal program administered by the Department of Community Affairs.
It provides a grant applied directly to your utility bill to help pay for heating costs and medically necessary cooling expenses.
The LIHEAP application is also used to apply for the Universal Service Fund program.
Customers with household income at or below 60% of the State Median Income may apply.
You can self-screen to determine your LIHEAP eligibility here.
Apply online or through a CAP agency near you.
Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $3,676
2 = $4,807
3 = $5,938
4 = $7,069
5 = $8,200
6 = $9,331
You must apply by June 30 for LIHEAP benefits. Emergency assistance funds are available March 15 to June 30, 2024; eligible households can receive up to a $1,500 credit applied directly to their energy bills.
To apply, contact your state-designated CAP agency.
For eligible customers, USF provides a monthly credit directly to your NJNG bill.
Income eligibility is aligned to LIHEAP, 60% of the median income threshold.
USF helps cover energy costs over 2% or 4% of your income (depending on heat source) up to $2,160 per year.
Effective October 1, 2023, through September 20, 2024, a USF participant with at least a $60 overdue balance is enrolled in the Fresh Start regardless of the customer’s past participation in USF.
Starting October 1, 2024, USF customers will only be able to participate in Fresh Start once in a five-year period. NJNG will screen USF enrollees upon entry into the USF program to determine if they have received Fresh Start during the prior five years. If the customer:
- Has not received Fresh Start during the prior five years; and
- Has an overdue balance of $60 or more, NJNG will automatically enroll the customer into the Fresh Start program.
- Learn more
- You can self-screen to determine your USF eligibility here.
- Apply online or through a CAP agency near you.
- Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $3,676
2 = $4,807
3 = $5,938
4 = $7.069
5 = $8,200
6 = $9,331
Lifeline provides a combined annual $225 grant for natural gas and electricity costs to seniors and individuals with disabilities.
The program is administered by the Department of Human Services.
Eligible customers must be a N.J. resident, age 65 or older or between ages 18 and 64 and receiving Social Security Disability benefits.
For 2024, income limits are set at less than $52,142 for a single person or at $59,209 if married.
Through New Jersey SHARES, grants are available to assist income-qualified households who are experiencing an unanticipated financial crisis. Eligibility depends on the customer's financial needs and their history of making good faith payments with their natural gas and electric utility companies. These grants can provide up to $700 and $500 per each utility to reconnect or continue their service.
You can self-screen to determine your eligibility here. Click on the links below to apply for the specific program:
New Jersey Board of Public Utilities Payment Assistance for Gas and Electric (NJBPU PAGE) Program Application
https://njshares.org/nj-bpu-page-program-apply/
NJ SHARES Energy Assistance Grant Application
https://njshares.org/nj-shares-energy-grant-apply/
NJ SHARES SMART Utility Assistance Program Application https://njshares.org/njshares-smart-utility-assistance-apply/
Income Eligibility by Household Size
(Monthly Pre-Tax Limits)
|
NJ SHARES Energy Assistance Grant |
NJBPU PAGE & NJ SHARES SMART |
|
1 = $3,677 - $5,020 |
1 = $0 - $6,127 |
|
2 = $4,808 - $6,813 |
2 = $0 - $8,012 |
|
3 = $5,939 - $8,607 |
3 = $0 - $9,897 |
|
4 = $7,070 - $10,400 |
4 = $0 - $11,782 |
|
5 = $8,201 - $12,193 |
5 = $0 - $13,667 |
|
6 = $9,332 - $13,987 |
6 = $0 - $15,552 |
Essential funding is now available from the Monmouth County Emergency Rental Assistance Program through New Jersey SHARES to help eligible customers pay up to 12 months of your outstanding NJNG bills, and bring your account current.
Click here for more information and where to apply.
NJNG's GOW fund provides a one-time grant of up to $500 to help households unanticipated financial hardship reconnect or continue their natural gas service.
Start your application process today; click here.
Call 800-221-0051 and say "energy assistance" at the prompt.
WEATHERIZATION PROGRAMS (Improving Energy Efficiency)
This is a free home energy improvement and education program for qualified low-income households.
Certified contractors will install free energy-saving measures in your home to help lower energy bills.
Comfort Partners is available to any N.J. household with significant energy use, with household income at or below specific limits.
Click here for more information, eligibility requirements and to apply.
The program assists eligible elderly, handicapped and low-income individuals in weatherizing their homes, improving their heating system efficiency and helping them save energy.
The Home Weatherization Program for eligible moderate-income customers from SAVEGREEN is the first step to improving the efficiency and comfort of your home.
Once qualified, you can receive up to $6,000* in weatherization measures to help reduce your energy bills and make your home more comfortable all year long. The program starts with a no-cost energy assessment to identify energy-saving opportunities in your home, and may include insulation, air sealing and other energy-saving measures.
Click here to learn more, for eligibility requirements and to apply.
*Terms and conditions apply. You must be a NJNG residential customer whose primary residence is a single- or in a multi-family dwelling with up to three units. You must own your home for a minimum of one year. Homes 0-5 years old or under a builder’s warranty are excluded. If you’re a renter, the home must be located in an approved census tract and obtain consent from your landlord. Both renters and homeowners must meet the income guidelines. Visit njngsavegreen.com for more information.
or EnergyAssist@NJNG.com.