Payment Assistance Programs
Energy Assistance Days Bring Support Closer to Home
This September, October and November, NJNG’s Energy Assistance team is coming to a location near you. Stop by to learn about programs that may fit your energy needs and household budget. Our team can help you review your options, check eligibility and apply.
Struggling to pay your natural gas bills? We’re here to help.
Life can be challenging, especially when it comes to managing monthly bills. If you’re facing financial hardship or living on a fixed income, grants may be available to help with your energy bills. (Scroll down for income guidelines and program details.)
NJNG also offers flexible, no-interest payment plans to help pay off your outstanding balance in manageable monthly installments. To check eligibility or apply, log in to My Account or call 800-221-0051 and say “payment arrangement” when prompted.
NJNG is currently processing applications for the Universal Service Fund (USF)*† for customers who have not applied before.
The USF program helps make natural gas and electricity bills more affordable for qualified low-income households. To apply, contact NJNG's Energy Assistance team at energyassist@njng.com.
*This program is independent of NJNG. †Terms and conditions apply.
This September, October and November NJNG’s Energy Assistance team will be coming to a location near you to provide personal guidance on energy assistance programs.
Our team alongside community action agencies will guide you through available resources and provide in-person support to help make the energy assistance application process easier.Freehold New
Wednesday, September 9
10 a.m. to 4:30 p.m.
Freehold Senior Center
Long Branch
Thursday, September 10
10 a.m. to 6 p.m.
Long Branch Library
Leonardo
Monday, September 14
10 a.m. to 5 p.m.
Bayshore Family Success Center
Asbury Park
Tuesday, September 22
10 a.m. to 5 p.m.
The Salvation Army
Keansburg
Tuesday, September 29
9 a.m. to 5 p.m.
Keansburg Fire Company #1
Lakewood
Friday, September 11
10 a.m. to 5 p.m.
Ocean County Library
Toms River New
Thursday, September 17
10 a.m. to 4 p.m.
Ocean County Senior Services
Jackson
Wednesday, September 23
9 a.m. to 4 p.m.
Jackson Township Senior Center
Brick
Friday, September 25
10 a.m. to 5 p.m.
Church of the Visitation
Toms River
Saturday, September 26
10 a.m. to 2 p.m.
Church of Grace and Peace
1563 Old Freehold Rd
Mine Hill
Wednesday, September 16
10 a.m. to 4 p.m.
Mine Hill Community Center
Parsippany
Monday, September 28
10 a.m. to 4 p.m.
Parsippany Senior Community Center
Union Beach
Tuesday, October 6
10 a.m. to 5 p.m.
Municipal Building
Freehold New
Tuesday, October 13
10 a.m. to 5 p.m.
Elks Club
Neptune
Wednesday, October 14
10 a.m. to 5 p.m.
Neptune Township Senior Center
Howell
Thursday, October 22
10 a.m. to 5 p.m.
Municipal Building
Aberdeen
Monday, October 26
10 a.m. to 5 p.m.
Aberdeen Township - Cliffwood Beach Community Center
Oceanport New
Wednesday, October 28
10 a.m. to 5 p.m.
Triumphant Life Church Assembly of God
Manchester
Thursday, October 1
9 a.m. to 4 p.m.
Manchester Township Town Hall
1 Colonial Drive Manchester 08759
Toms River
Wednesday, October 7
10 a.m. to 5 p.m.
St. Luke’s Catholic Church
Little Egg Harbor
Thursday, October 8
10 a.m. to 5 p.m.
Little Egg Harbor Community Center
Bayville
Thursday, October 15
10 a.m. to 5 p.m.
St. Barnabas Church – Fr. Brennan Hall
Toms River
Friday, October 16
10 a.m. to 3 p.m.
JBJ Soul Kitchen
Bayville
Tuesday, October 27
10 a.m. to 5 p.m.
Berkeley Township Recreation Center
2026 Income Guidelines
Household Size
1
2
3
4
Maximum Income Limits
$83,344
$108,988
$134,632
$160,276
ENERGY ASSISTANCE PROGRAMS
LIHEAP is a federal program administered by the New Jersey Department of Community Affairs.
It provides a grant applied directly to your utility bill to help pay for heating costs and medically necessary cooling expenses.
The LIHEAP application is also used to apply for the Universal Service Fund program.
Customers with household income at or below 60% of the State Median Income may apply.
You can self-screen to determine your LIHEAP eligibility here.
Apply online or through a Community Action Agency near you.
Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $4,167
2 = $5,449
3 = $6,732
4 = $8,014
5 = $9,296
6 = $10,578
You must apply by June 30 for LIHEAP benefits. Emergency assistance funds are available March 15 to June 30, 2026 while funds last; eligible households can receive up to an $800 credit applied directly to their energy bills.
To apply, contact your Community Action Agency.
For eligible customers, USF provides a monthly credit directly to your NJNG bill.
Income eligibility is aligned to LIHEAP, 60% of the median income threshold.
USF helps cover energy costs over 2% or 4% of your income (depending on heat source) up to $2,400 per year.
USF customers will only be able to participate in Fresh Start once in a five-year period. NJNG will screen USF enrollees upon entry into the USF program to determine if they have received Fresh Start during the prior five years. If the customer:
- Has not received Fresh Start during the prior five years; and
- Has an overdue balance of $60 or more, NJNG will automatically enroll the customer into the Fresh Start program.
- Learn more
- You can self-screen to determine your USF eligibility here.
- Apply online or through a Community Action Agency near you.
- Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $4,167
2 = $5,449
3 = $6,732
4 = $8,014
5 = $9,296
6 = $10,578
Lifeline provides a combined annual $225 grant for natural gas and electricity costs to seniors and individuals with disabilities.
The program is administered by the Department of Human Services.
Eligible customers must be a N.J. resident, age 65 or older or between ages 18 and 64 and receiving Social Security Disability benefits.
For 2026, income limits are set at less than $54,943 for a single person or at $62,390 if married.
Through SHARES, grants are available to assist income-qualified households who are experiencing an unanticipated financial crisis. Eligibility depends on the customer's financial needs and their history of making good faith payments with their natural gas and electric utility companies. These grants can provide up to $700 and $500 per each utility to reconnect or continue their service.
You can self-screen to determine your eligibility here. Click on the links below to apply for the specific program:
Payment Assistance for Gas and Electric (NJBPU PAGE) Program Application
https://sharesnation.org/nj-bpu-page-program-apply/
NJ SHARES Energy Assistance Grant Application
https://sharesnation.org/nj-shares-energy-grant-apply/
NJ SHARES SMART Utility Assistance Program Application
https://sharesnation.org/njshares-smart-utility-assistance-apply/
Income Eligibility by Household Size
(Monthly Pre-Tax Limits)
|
NJ SHARES Energy Assistance Grant |
NJBPU PAGE & NJ SHARES SMART |
|
1 = $4,168 - $6,495 |
1 = $0 - $6,495 |
|
2 = $5,450 - $9,082 |
2 = $0 - $9,082 |
|
3 = $6,733 - $11,219 |
3 = $0 - $11,219 |
|
4 = $8,015 - $13,356 |
4 = $0 - $13,356 |
|
5 = $9,297 - $15,493 |
5 = $0 - $15,493 |
|
6 = $10,579 - $17,630 |
6 = $0 - $17,630 |
WEATHERIZATION PROGRAMS (Improving Energy Efficiency)
This is a free home energy improvement and education program for qualified low-income households.
Certified contractors will install free energy-saving measures in your home to help lower energy bills.
Comfort Partners is available to any N.J. household with significant energy use, with household income at or below specific limits.
Click here for more information, eligibility requirements and to apply.
The program assists eligible elderly, handicapped and low-income individuals in weatherizing their homes, improving their heating system efficiency and helping them save energy.
The Home Weatherization Program for eligible moderate-income customers from SAVEGREEN is the first step to improving the efficiency and comfort of your home.
Once qualified, you can receive up to $14,000* in weatherization measures to help reduce your energy bills and make your home more comfortable all year long. The program starts with a no-cost energy assessment to identify energy-saving opportunities in your home, and may include insulation, air sealing and other energy-saving measures.
Click here to learn more, for eligibility requirements and to apply.
*Terms and conditions apply. You must be a NJNG residential customer whose primary residence is a single- or in a multi-family dwelling with up to three units. You must own your home for a minimum of one year. Homes 0-5 years old or under a builder’s warranty are excluded. If you’re a renter, you must obtain consent from your landlord. Both renters and homeowners must meet the income guidelines. Visit savegreen.com/residential/income-qualified-programs/home-weatherization for more information.