Payment Assistance Programs
We provide bill payment assistance to meet your needs. Scroll down to view a list of energy assistance programs and resources.
In times of need, we're here to help.
Sometimes circumstances make it difficult to pay your energy bills. Whether you are faced with temporary or unexpected financial hardship or on a limited income, there are a variety of grants available to help pay your energy bills. NJNG also offers no-interest, flexible payment arrangements to help bring your NJNG account current.
Income guidelines are higher than you might expect. For example, a family of four with a household income of up to $141,384 may qualify. Scroll down to view the income guidelines table and to view individual program information.
Contact us at 800-221-0051 (say “energy assistance” at the prompt) or energyassist@njng.com to learn more about programs, eligibility and how to apply.
2024 Income Guidelines
Household Size
1
2
3
4
Maximum Income Limits
$73,518
$96,140
$118,762
$141,384
ENERGY ASSISTANCE PROGRAMS
LIHEAP is a federal program administered by the Department of Community Affairs.
It provides a grant applied directly to your utility bill to help pay for heating costs and medically necessary cooling expenses.
The LIHEAP application is also used to apply for the Universal Service Fund program.
Customers with household income at or below 60% of the State Median Income may apply.
You can self-screen to determine your LIHEAP eligibility here.
Apply online or through a CAP agency near you.
Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $3,676
2 = $4,807
3 = $5,938
4 = $7,069
5 = $8,200
6 = $9,331
You must apply by June 30 for LIHEAP benefits. Emergency assistance funds are available March 15 to June 30, 2024; eligible households can receive up to a $1,000 credit applied directly to their energy bills.
To apply, contact your state-designated CAP agency.
For eligible customers, USF provides a monthly credit directly to your NJNG bill.
Income eligibility is aligned to LIHEAP, 60% of the median income threshold.
USF helps cover energy costs over 2% or 4% of your income (depending on heat source) up to $2,160 per year.
Effective October 1, 2023, through September 20, 2024, a USF participant with at least a $60 overdue balance is enrolled in the Fresh Start regardless of the customer’s past participation in USF.
Starting October 1, 2024, USF customers will only be able to participate in Fresh Start once in a five-year period. NJNG will screen USF enrollees upon entry into the USF program to determine if they have received Fresh Start during the prior five years. If the customer:
- Has not received Fresh Start during the prior five years; and
- Has an overdue balance of $60 or more, NJNG will automatically enroll the customer into the Fresh Start program.
- Learn more
- You can self-screen to determine your USF eligibility here.
- Apply online or through a CAP agency near you.
- Download and print application
Income Eligibility by Household Size
(Monthly Pre-Tax Maximum Limits)
1 = $3,676
2 = $4,807
3 = $5,938
4 = $7.069
5 = $8,200
6 = $9,331
Lifeline provides a combined annual $225 grant for natural gas and electricity costs to seniors and individuals with disabilities.
The program is administered by the Department of Human Services.
Eligible customers must be a N.J. resident, age 65 or older or between ages 18 and 64 and receiving Social Security Disability benefits.
For 2023, income limits are set at less than $42,142 for a single person or at $49,209 if married.
This program is a state-funded utility assistance program that helps low- to moderate-income families in New Jersey pay their utility bills.
A PAGE grant can reduce balances, help restore service, pay for security deposits or reconnection fees.
N.J. households with income between $0 and the state’s median income may be eligible.
Effective November 15, 2023 the Affordable Housing Alliance (AHA) and their affiliates no longer accept new applications for the PAGE program.
The nonprofit organization NJ SHARES will be accepting all new applications for the PAGE program. Please contact them at 866-657-4273 or www.njshares.org or email info@njshares.org.
Income Eligibility by Household Size
(Annual Pre-Tax Maximum Limits)
1 = $73,518
2 = $96,140
3 = $118,762
4 = $141,384
5 = $164,003
6 = $186,625
Essential funding is now available from the Monmouth County Emergency Rental Assistance Program through New Jersey SHARES to help eligible customers pay up to 12 months of your outstanding NJNG bills, and bring your account current.
Click here for more information and where to apply.
This is a one-time total grant assisting income-qualified households who are in a temporary financial crisis ̶eligibility depends on the customer's financial needs and their history of making good faith payments with their natural gas and electric utility companies. These grants can provide up to $700 and $500 per each utility to maintain or restore service.
Income Eligibility by Household Size
(Monthly Pre-Tax Limits)
New Jersey SHARES Energy Grant:
1 = $0 - $4,860
2 = $0 - $6,573
3 = $0 - $8,287
4 = $0 - $10,000
5 = $0 - $11,713
6 = $0 - $13,427
NJ SHARES SMART Utility Assistance Grant:
1 = $0 - $6,127
2 = $0 - $8,012
3 = $0 - $9,897
4 = $0 - $11,782
5 = $0 - $13,667
6 = $0 - $15,552
NJNG's GOW fund provides a one-time grant of up to $500 to help households experiencing temporary or unanticipated financial hardship reconnect or continue their natural gas service.
Start the intake process today; click here.
Call 800-221-0051 and say "energy assistance" at the prompt.
WEATHERIZATION PROGRAMS (Improving Energy Efficiency)
This is a free home energy improvement and education program for qualified low-income households.
Certified contractors will install free energy-saving measures in your home to help lower energy bills.
Comfort Partners is available to any N.J. household with significant energy use, with household income at or below specific limits.
Click here for more information, eligibility requirements and to apply.
The program assists eligible elderly, handicapped and low-income individuals in weatherizing their homes, improving their heating system efficiency and helping them save energy.
The Home Weatherization Program for eligible moderate-income customers from NJNG’s The SAVEGREEN Project® is the first step to improving the efficiency and comfort of your home.
Once qualified, you can receive up to $6,000 in weatherization measures to help reduce your energy bills and make your home more comfortable all year long. The program starts with a no-cost energy assessment to identify energy-saving opportunities in your home, and can include insulation, air sealing and other energy-saving measures.
Click here to learn more, for eligibility requirements and to apply.
or EnergyAssist@NJNG.com.