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My Safety :: If You Smell Gas

My Safety

If You Smell Gas

Since natural gas has no scent, a strong odorant that smells like rotten eggs is added to help you detect possible leaks. If you smell natural gas:
  • Remove any cigarettes or other smoking materials from the area, and then extinguish them.
  • Do NOT use matches, lighters or other open flames or activate light switches, electrical appliances, flashlights, doorbells or even garage door openers, as they could create a spark.
  • Do NOT use telephones (cellular included) on the premises where the leak is suspected. Phones can create a spark.
  • Evacuate everyone from the building immediately and then call NJNG from a safe location at 800-GAS-LEAK (800-427-5325). Let us know where you are.
  • Do not re-enter the building until NJNG has declared it to be safe.
For your safety, we promptly investigate suspected natural gas leaks as a FREE service 24 hours a day, seven days a week.

Other Signs of a Potential Natural Gas Leak
Sight – look for dirt blowing into the air, persistent bubbling in standing water, or discolored or dead vegetation around the pipeline area.


Sound – listen for any unusual hissing or roaring sound.

Click here to download NJNG’s natural gas leak safety brochure, It Smells Bad for a Good Reason, written in both Spanish and English.

To request a FREE printed copy of NJNG’s natural gas leak safety brochure, It Smells Bad for a Good Reason, written in both Spanish and English, send an e-mail request to customerservice@njng.com or call 800-221-0051.

 
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