What to do if You Smell Natural Gas from a gas leak

Since natural gas has no scent, a strong odorant that smells like rotten eggs is added to help you detect possible leaks. If you smell natural gas:

Remove any cigarettes or other smoking materials from the area, and then extinguish them.
Do NOT use matches, lighters or other open flames or activate light switches, electrical appliances, flashlights, doorbells or even garage door openers, as they could create a spark.
Do NOT use telephones (cellular included) on the premises where the leak is suspected. Phones can create a spark.
Evacuate everyone from the building immediately and then call NJNG from a safe location at 800-GAS-LEAK (800-427-5325). Let us know where you are.
Do not re-enter the building until NJNG has declared it to be safe.

For your safety, we promptly investigate suspected natural gas leaks as a FREE service 24 hours a day, seven days a week.

Other Signs of a Potential Natural Gas Leak
Sight – look for dirt blowing into the air, persistent bubbling in standing water, or discolored or dead vegetation around the pipeline area.

Sound – listen for any unusual hissing or roaring sound.

Click here to download NJNG’s natural gas leak safety brochure, It Smells Bad for a Good Reason, written in both Spanish and English.

To request a FREE printed copy of NJNG’s natural gas leak safety brochure, It Smells Bad for a Good Reason, written in both Spanish and English, send an e-mail request to customerservice@njng.com or call 800-221-0051.

My Safety

If You Smell Gas