- Remove any cigarettes or other smoking materials from the area, and then extinguish them.
- Do NOT use matches, lighters or other open flames or activate light switches, electrical appliances, flashlights, doorbells or even garage door openers, as they could create a spark.
- Do NOT use telephones (cellular included) on the premises where the leak is suspected. Phones can create a spark.
- Evacuate everyone from the building immediately and then call NJNG from a safe location at 1-800-GAS-LEAK (1-800-427-5325). Let us know where you are.
- Do not re-enter the building until NJNG has declared it to be safe.
Other Signs of a Potential Natural Gas Leak
Sight – look for dirt blowing into the air, persistent bubbling in standing water, or discolored or dead vegetation around the pipeline area.
Sound – listen for any unusual hissing or roaring sound.
Click here to download NJNG’s natural gas leak safety brochure, It Smells Bad for a Good Reason, written in both Spanish and English.
To request a FREE printed copy of NJNG’s natural gas leak safety brochure, It Smells Bad for a Good Reason, written in both Spanish and English, send an e-mail request to customerservice@njng.com or call 1-800-221-0051.

