Email Us
Email Your Comments or Complaints
STOP! If you smell natural gas or have a natural gas emergency, immediately call our 24-hour hotline at 800-GAS-LEAK (800-427-5325) from a safe location. If you are calling from out of state, dial 800-221-0051.
Our emails are not monitored 24/7. Contacting us by email will delay our response to your natural gas emergency.
We’d like to hear from you.
Please email us and let us know what’s on your mind so we can better assist you.
For all other inquiries ...
Customer Service and Billing Inquiries: 800-221-0051
Customers with hearing or speech impairments, dial 711 to contact the Telecommunications Relay Service (TRS).
Monday through Friday, 6 a.m. to 10 p.m.
Saturdays and Sundays, 6 a.m. to 6 p.m.
Call Before You Dig: (free markout of utility lines) 811 or 800-272-1000
Theft of Service: (report tampering of natural gas lines and meters) 800-631-6041
Consumer Action Helpline: 800-425-1109
Call In Your Meter Read: 800-221-0051
Employment Information Line: 732-938-1000
Business Offices
Our Business Offices are open, and we look forward to assisting you. There you can make a payment, get account information, schedule a payment arrangement and learn about energy assisstance. (A secure drop box also is located at each of the NJNG's payment facilities).
Wall Township Headquarters
1415 Wyckoff
Wall, NJ 07719
Lakewood
775 Vassar Avenue
Lakewood, NJ 08701
Asbury Park
633 Lake Avenue
Asbury Park, NJ 07712
Rockaway — This office processes bill payment transactions only.
201 Roundhill Drive
Roundhill Corporate Center
Rockaway, NJ 07866