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Contact Us

Email Your Comments or Complaints

STOP! If you smell natural gas or have a natural gas emergency, immediately call our 24-hour hotline at 800-GAS-LEAK (800-427-5325) from a safe location. If you are calling from out of state, dial 800-221-0051.

Our emails are not monitored 24/7. Contacting us by email will delay our response to your natural gas emergency. 

For all other inquiries ... 

Customer Service and Billing Inquiries: 800-221-0051


Customers with hearing or speech impairments, dial 711 to contact the Telecommunications Relay Service (TRS).

Monday through Friday, 6 a.m. to 10 p.m.
Saturdays and Sundays, 6 a.m. to 6 p.m.


Call Before You Dig: (free markout of utility lines) 811 or 800-272-1000

Theft of Service: (report tampering of natural gas lines and meters) 800-631-6041

Consumer Action Helpline:  800-425-1109

Call In Your Meter Read:  800-221-0051 

Employment Information Line:  732-938-1000

Business Offices

Our Business Offices are open, and we look forward to assisting you. There you can make a payment, get account information, schedule a payment arrangement and learn about energy assistance. (A secure drop box also is located at each of NJNG’s payment facilities.) 

633 Lake Avenue
Asbury Park, N.J. 07712
Directions & Map

1415 Wyckoff Road
Wall, N.J. 07719
Directions & Map

775 Vassar Avenue
Lakewood, N.J. 08701
Directions & Map

201 Roundhill Drive
Roundhill Corporate Center
Rockaway, N.J. 07866
Directions & Map

And during this challenging time, NJNG will suspend service disconnections until further notice.