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STOP! If you smell natural gas or have a natural gas emergency, immediately call our 24-hour hotline at 800-GAS-LEAK (800-427-5325) from a safe location. If you are calling from out of state, dial 800-221-0051.
Our emails are not monitored 24/7. Contacting us by email will delay our response to your natural gas emergency.
We’d like to hear from you.
Please email us and let us know what’s on your mind so we can better assist you.
For all other inquiries ...
Customer Service and Billing Inquiries: 800-221-0051
Customers with hearing or speech impairments, dial 711 to contact the Telecommunications Relay Service (TRS).
Monday through Friday, 6 a.m. to 10 p.m.
Saturdays and Sundays, 6 a.m. to 6 p.m.
Call Before You Dig: (free markout of utility lines) 811 or 800-272-1000
Theft of Service: (report tampering of natural gas lines and meters) 800-631-6041
Consumer Action Helpline: 800-425-1109
Call In Your Meter Read: 800-221-0051
Employment Information Line: 732-938-1000
Wall Payment Center Closure Notice
Our Wall, N.J. walk-in payment center is temporarily closed effective March 6, 2023, through September 30, 2023, as we undergo renovations to provide you with an enhanced customer experience. During this time, we are happy to continue to assist you with the following options:
- NJNG Asbury Park and Lakewood walk-in payment centers
- NJNG “My Account” online portal at njng.com
- Phone at 800-221-0051
- Secure drop box at our Wall location