Skip to ContentSkip to Main Site NavigationSkip to Site Left NavigationSkip to Site Utility NavigationSkip to Site Quick LinksSkip to Site SearchSkip to Company Navigation

Email Us

Email Your Comments or Complaints

STOP! If you smell natural gas or have a natural gas emergency, immediately call our 24-hour hotline at 800-GAS-LEAK (800-427-5325) from a safe location. If you are calling from out of state, dial 800-221-0051.

Our emails are not monitored 24/7. Contacting us by email will delay our response to your natural gas emergency. 


We’d like to hear from you.

Please email us and let us know what’s on your mind so we can better assist you.


For all other inquiries ... 

Customer Service and Billing Inquiries: 800-221-0051

Customers with hearing or speech impairments, dial 711 to contact the Telecommunications Relay Service (TRS).

Monday through Friday, 6 a.m. to 10 p.m.
Saturdays and Sundays, 6 a.m. to 6 p.m.

Call Before You Dig: (free markout of utility lines) 811 or 800-272-1000

Theft of Service: (report tampering of natural gas lines and meters) 800-631-6041

Consumer Action Helpline:  800-425-1109

Call In Your Meter Read:  800-221-0051 

Employment Information Line:  732-938-1000


Wall Payment Center Closure Notice

Important Notice: We're Upgrading Our Wall Headquarters Payment Center to Better Serve You

Our Wall, N.J. walk-in payment center is temporarily closed effective March 6, 2023, through September 30, 2023, as we undergo renovations to provide you with an enhanced customer experience. During this time, we are happy to continue to assist you with the following options:
  • NJNG Asbury Park and Lakewood walk-in payment centers
  • NJNG “My Account” online portal at
  • Phone at 800-221-0051
  • Mail
  • Secure drop box at our Wall location
We apologize for the inconvenience and thank you for your understanding.

Business Offices

633 Lake Avenue

Asbury Park, NJ  07712

Directions & Map

1415 Wyckoff Road

Wall, NJ  07719

Directions & Map

775 Vassar Avenue

Lakewood, NJ  08701

Directions & Map

201 Roundhill Drive

Roundhill Corporate Center

Rockaway, NJ  07866

Directions & Map