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nat gas home

Choose a Heating Contractor

Choosing the right contractor when you convert to natural gas heat or upgrade your heating system will help you enjoy all the value natural gas offers. Selecting a qualified, reputable contractor is very important. This guide will help you ask the right questions.

  • Look for a contractor who has an established business.
  • Ask if the contractor both services and installs the equipment.
  • Determine if the contractor provides 24-hour emergency service.
  • Inquire about any training the installers and service technicians receive as well as the amount and type of experience the technicians who will install your equipment have.
  • Confirm your contractor is licensed, bonded and insured.
  • Your contractor should be professional, prompt and courteous.
  • Ask the contractor for references from former customers and be sure to check them.

Your comfort depends on the right equipment:

  • Ask your contractor to do a heat-loss analysis by measuring your home to determine the appropriate furnace size.
  • Your contractor should be able to tell you if your heat delivery system is in good working order and adequate for your heating needs.
  • A good contractor can tell you how efficiently your home is weatherized.
  • Quality equipment should provide years of dependable service and be backed by the manufacturer's and/or contractor's warranty.

Before you sign:

  • Obtain a written proposal that clearly outlines the work to be done and the agreed price.
  • Read the contract and ask questions about any points you do not understand.
  • Ask how long you have to cancel the contract, and what the costs or penalties are for doing so.